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Built on Values

Creating an Enviable Culture that Outperforms the Competition

by Ann Rhoades
Stephen R. Covey

eBook
Most leaders know that a winning, engaged culture is the key to attracting top talent—and customers. Yet, it remains elusive how exactly to create this ideal workplace —one where everyone from the front lines to the board room knows the company’s values and feels comfortable and empowered to act on them.

Based on Ann Rhoades’ years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, Built on Values reveals exactly how leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return, as proven by Rhoades’ work with JetBlue, Southwest Airlines, Disney, Loma Linda University Hospitals, Doubletree Hotels, Juniper Networks, and P.F. Chang’s China Bistros.

Built on Values provides a clear blueprint for how to accomplish culture change, showing:

  • How to exceed the expectations of employees and customers
  • How to develop a Values Blueprint tailored to your organization’s goals and put it into action
  • Why it's essential to hire, fire, and reward people based on values alone, and
  •  How to establish a discipline for sustaining a values-centric culture
  • Built on Values helps companies get on the pathway to greatness by showing the exact steps for either curing an ailing company culture or creating a new one from scratch.


    Expand title description text
    Publisher: Wiley

    Kindle Book

    • Release date: December 22, 2010

    OverDrive Read

    • ISBN: 9780470949900
    • Release date: December 22, 2010

    EPUB eBook

    • ISBN: 9780470949900
    • File size: 2243 KB
    • Release date: December 20, 2010

    Formats

    Kindle Book
    OverDrive Read
    EPUB eBook

    subjects

    Business Nonfiction

    Languages

    English

    Most leaders know that a winning, engaged culture is the key to attracting top talent—and customers. Yet, it remains elusive how exactly to create this ideal workplace —one where everyone from the front lines to the board room knows the company’s values and feels comfortable and empowered to act on them.

    Based on Ann Rhoades’ years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, Built on Values reveals exactly how leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return, as proven by Rhoades’ work with JetBlue, Southwest Airlines, Disney, Loma Linda University Hospitals, Doubletree Hotels, Juniper Networks, and P.F. Chang’s China Bistros.

    Built on Values provides a clear blueprint for how to accomplish culture change, showing:

  • How to exceed the expectations of employees and customers
  • How to develop a Values Blueprint tailored to your organization’s goals and put it into action
  • Why it's essential to hire, fire, and reward people based on values alone, and
  •  How to establish a discipline for sustaining a values-centric culture
  • Built on Values helps companies get on the pathway to greatness by showing the exact steps for either curing an ailing company culture or creating a new one from scratch.


    Expand title description text